GDPR
Last updated: November 28, 2022
The General Data Protection Regulation (GDPR) is European Union legislation to strengthen and unify data protection laws for all individuals within the European Union. The regulation came into effect from May 25th, 2018.
As a French business, founded and run by French citizens, but also as people who value privacy, we are fully committed to being compliant with GDPR and all data protection best practices.
This page lays out our commitment to data protection and makes transparent what data we store about our users.
Who we are
Grégoire Mielle 105 rue Etienne Marcel 93100 Montreuil [email protected]
French register number (SIREN): 822293619
Questions?
If you have any questions regarding this topic, feel free to send us an email at [email protected]
What data do we collect?
On our website:
Our website (as opposed to our API) is hosted by Cloudflare in the United States.
On our website we use Google analytics to help us understand, in anonymized form, how the site is being used.
When registering for our free trial, you need to provide us with a valid email address. We then confirm that the address works by emailing you a confirmation link. We need an email address so we can contact you regarding any changes to our service or, for example, to this privacy policy. We send the email to you via the email delivery service AWS SES, which is operated by Amazon Web Services EMEA SARL.
As you may have noticed on our homepage, we use a chat widget to answer questions and talk to our users in real-time. This chat widget is powered by Crisp.
Registering for a free trial requires acceptance of our publicly available terms of use.
On our APIs:
Our API servers are hosted by Amazon Web Services EMEA SARL.
Customer/Financial transaction information:
If you become a paying customer (as opposed to just using our free trial) you will need to provide us and our payment partner Stripe (payment processing, invoicing and VAT) with valid billing information. We will be able to see your name, billing address, email address, and VAT number (if you have provided one). We are not able to see your credit card number, only Stripe has access to that.
As any business, we of course share transaction data with our accountants and with the relevant tax authorities when we pay VAT and file our annual tax return.
Becoming a customer
Becoming a customer of our service implies acceptance of our terms of use, unless otherwise explicitly agreed with us in writing.
Data deletion
Any user (paid or free-trial) can request to have their account deleted at any time, this can be done by contacting us at [email protected]. For paying customers we of course have to keep records of all completed transactions for tax purposes.
Contact Us
If you have any questions about this GDPR notice, You can contact us:
By email: [email protected]